asos чего то мутит с деньгами.
вчера сделали мне рефаунд, и сразу же заблокировали туже сумму. это уже второй раз (первый мелкая сумма, не обращал внимание). ждать 30+ дней нет желания (пока снимется блокировка автоматом).
щаз напишу письмо магазину. в пн буду решать с банком.
Добавлено спустя 1 час 38 минут 47 секунд:
asos ответил ниочем. буду общаться с банком.
Hello there,
Thanks for getting in touch, and I’m sorry to hear you’re still waiting for your refund.
I’ve had a look and can confirm that your refund was processed on 30/6/11, and sent to the account you used to place your order.
We have already sent the money, but depending on what bank you're with, it can sometimes take up to 10 working days to appear in your account. Unfortunately we can’t speed up the process, but your card issuer should be able to provide you with more information.
A refund confirmation e-mail should have been sent by us. If you didn’t receive the previous email, this could be because the junk mail filter on your email thought it was spam, and deleted it. If you make asos.com a ‘safe’ sender in your email settings, you won’t have this problem in future.
I hope this helps, but please get back in touch if you have any further questions.
All the best,
Sean
