Кажется начали реагировать на 15 письмо! Может действительно вернут! .Dear ХХХХХХХХХХ
Thank you for contacting PayPal regarding your refund.
I am happy to assist you today.
I have reviewed your account and can see that you have balance ххххххххх RUB as a result of a chargeback.
Normally, your refund has to be credited to your source that initial payment was funded with ( credit card). However, we are experiencing technical issues at the moment; our technical department is working on resolving this.
I have escalated your case and it is currently in the queue for review to convert your RUB balance to USD balance, which you will be able to use.
I regret not being able to provide you further information about it at the moment, however as soon as the department review this they will contact you by email.
At the moment we are experiencing a backlog of queries and it might take more than 72 hours until the relevant department reviews your query. I would like to kindly ask you to be patient and bear with us.
Once refunded, we will send you an email confirmation
We appreciate your patience and understanding regarding this matter, and wish you continued success on PayPal.
Sincerely,
Inna
PayPal
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