Наблюдатель, напрямую с покупателем никак связаться?

Я отстегиваю им fee чтобы не сидеть самому за компом....
В ответ на жалобу ответили что мой адрес слишком длинный. Не абсурд ли это?????

Вот текст ответа:
The reason why we may not have received this properly before is because
the address is very long.
I suggest that you contact the seller to make sure that they have the
correct address, and that they are sending it to the address above. I
have added below how you can request their contact information, in the
meantime email them:.......
............
I am sorry that there is nothing further I can do. Because you have
already changed the address I cannot see what it was previously.
I appreciate the opportunity to have helped you with this information
and trust that it answers your query to your satisfaction.