R
rous52
Новичок
Купил планшетник на фокале, прошло уже 42 дня с момента оплаты. Фокал выдавал левые треки и планшет я не получил. Решил открыть диспут. Посмотрите может есть что поправить в тексте? Так-же вопрос куда прикрепить переписку с сапортом магазина и нужны ли фотографии страниц с подтверждением оплаты и отправки на фокале? Писать на пайпал на Русском или Английском?
текст диспута:
Good afternoon.
I bought the goods on FocalPrice.com order Number:
FPTMJ627353P
Order date:
10/19/2012 10:43:59
Amount of purchase of US$209.00.
Paid the order:
19 oct 2012 20:45:05 Moscow
Transaction ID: 97404010GM673390S
Amount of $192,28 USD.
The seller after payment gave out me a little false a track numbers. Which to trace on mail services it is impossible. During correspondence with support desk of shop of a solution I didn't see. From the moment of payment of the goods passed more than 42 days, purchase I didn't receive.
I want to return the money.
The text of correspondence and the photo of pages I attach. Thanks.
текст диспута:
Good afternoon.
I bought the goods on FocalPrice.com order Number:
FPTMJ627353P
Order date:
10/19/2012 10:43:59
Amount of purchase of US$209.00.
Paid the order:
19 oct 2012 20:45:05 Moscow
Transaction ID: 97404010GM673390S
Amount of $192,28 USD.
The seller after payment gave out me a little false a track numbers. Which to trace on mail services it is impossible. During correspondence with support desk of shop of a solution I didn't see. From the moment of payment of the goods passed more than 42 days, purchase I didn't receive.
I want to return the money.
The text of correspondence and the photo of pages I attach. Thanks.