ABATAP-02
Новичок
Подскажите что как отправить товар обратно? Заказал Баланс-Боард, через 50 дней доски не было. Написал на , они выслали новый. В итоге пришли оба. От письмо, но с немецким туго (гуг перевод не помогает) теряюсь в названиях.
Our fulfillment center will dispatch the new shipment as soon as possible. The current dispatch time and all further details concerning the replacement order can be found in "Mein Konto" (). Please choose "Offene Bestellungen anzeigen" and sign in with your e-mail address and password ("Ja, ich habe ein Passwort") and confirm by clicking on the button "Weiter (über den Sicherheitsserver)". The dispatch time is displayed on top of the order summary of the relevant order.
Should the original package finally arrive, before the replacement has been dispatched, please cancel your replacement order via the "Artikel stornieren" link under the "Offene Bestellungen anzeigen" section next to the relevant order.
However, if the original package should arrive afterwards, we would ask you to refuse the shipment or send one of the packages back to us. You may attempt to refuse the shipment ("Annahme verweigern") when the parcel is being delivered to you. If you need to send one of the packages back to us, please use our online return center:
As reason for return, please choose "Lieferung kam nicht rechtzeitig an" (order didn’t arrive on time). In the comment box below, please mention "Originalbestellung angekommen und keine Ersatzlieferung mehr nötig" (original order has finally arrived – no replacement order needed). Please print the corresponding return mailing label.
Our fulfillment center will dispatch the new shipment as soon as possible. The current dispatch time and all further details concerning the replacement order can be found in "Mein Konto" (). Please choose "Offene Bestellungen anzeigen" and sign in with your e-mail address and password ("Ja, ich habe ein Passwort") and confirm by clicking on the button "Weiter (über den Sicherheitsserver)". The dispatch time is displayed on top of the order summary of the relevant order.
Should the original package finally arrive, before the replacement has been dispatched, please cancel your replacement order via the "Artikel stornieren" link under the "Offene Bestellungen anzeigen" section next to the relevant order.
However, if the original package should arrive afterwards, we would ask you to refuse the shipment or send one of the packages back to us. You may attempt to refuse the shipment ("Annahme verweigern") when the parcel is being delivered to you. If you need to send one of the packages back to us, please use our online return center:
As reason for return, please choose "Lieferung kam nicht rechtzeitig an" (order didn’t arrive on time). In the comment box below, please mention "Originalbestellung angekommen und keine Ersatzlieferung mehr nötig" (original order has finally arrived – no replacement order needed). Please print the corresponding return mailing label.
