buzina, Разведка проведена!
Chat Transcript Thank you for your question! A customer service specialist will review your question and will be with you shortly!
You have been connected to Michelle M.
Michelle M: Hello John, I hope you are well today!
John: And so, how i can pay?
Michelle M: Great question! When placing the order, you are more than welcome to use a Visa card, MasterCard, American Express, Discover or a Nordstrom card. What card are you wanting to use please?
John: VISA Card Bank of Russia fits payment?
Michelle M: That should be fine, are you shipping to Russia?
John: I am from Russia. But you did not send in the Russian Federation?
Michelle M: Let me get you over to the International department to better assist you, just a quick moment please.
Michelle M has left the session.
Please wait while we transfer you to the appropriate department. Thank you.
LvL up или переброска в "International department"

You have been connected to Kimberly B.
Kimberly B: Hello and welcome to Nordstrom, John! One moment please while I review your conversation with the previous agent.
Kimberly B: Thank you for holding, John.
Kimberly B: Currently, we do not ship to Russia.
Kimberly B: For reference, I have passed along the feedback to be able to ship to Russia and hopefully we will be able to in the future!
John: I use a mail-forwarding. So on the payment I was wondering how Visa card from Bank of Russia will approach or not?
Kimberly B: I know that we do accept any credit card with the major credit card logo on it. This meaning that if it is a Visa and you pay in US dollars, your bank will be left up to changing the exchange rate on their end.
John: Not occur if you have problems when sending to the address mail-forward company?
Kimberly B: Not that I am aware of. Please keep in mind that if you do use a forwarding company, Nordstrom will not be responsible for the package after it leaves the forwarding company.
Kimberly B: Would you like me to place an order for you?
John: I understand that.
No, thank you. I know the information in order to attract customers of the Russian Federation in your store.
Kimberly B: Not a problem!
Kimberly B: Was there anything else I can help you with?
John: No thanks, I've learned enough.
Thanks for the information!
Have a nice day!
Добавлено спустя 1 мин. 53 сек. Извиняюсь за "корявость", но тем не менее информация добыта
